{"id":1929,"date":"2021-04-01T14:10:48","date_gmt":"2021-04-01T12:10:48","guid":{"rendered":"https:\/\/boffenigo.com?p=1929"},"modified":"2021-04-13T11:28:51","modified_gmt":"2021-04-13T09:28:51","slug":"meet-vanessa","status":"publish","type":"post","link":"https:\/\/boffenigo.com\/en\/meet-vanessa\/","title":{"rendered":"Let\u2019s meet Vanessa, our Guest Experience Manager"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none”][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid” bg_image_animation=”none”][vc_column_text]As anticipated by the owner Enrico Padovani<\/a>,\u00a0<\/span>from this year a new hospitality figure was born at Boffenigo: the Guest Experience Manager.<\/strong>
\nWho is she? Loyal customers, but also those who have only stayed once at Boffenigo, certainly remember it. None cannot forget his smile, his spontaneity, his authentic availability.
\nWe’re talking about Vanessa.
\nDetermined and available, she loves our guests and it is appropriate to say that the reception is part of her DNA. Curious and smiling, she knows the territory perfectly and all its peculiarities. Despite being young, he has been with B Family for many years and is in the heart of all the guests who have stayed here. For her, hospitality is a world to be discovered every day. She dreams a hotel where everyone, but everyone is happy.<\/p>\n

Let\u2019s go to know her a little better, we met her and asked her some questions …<\/p>\n

Hi Vanessa! Tell us a little about yourself.<\/p>\n

What, for example, is the main trait of your character?<\/strong>
\nAvailability and strength.<\/p>\n

What do you love about your work?<\/strong>
\nFeel customers at ease and amaze them with our hospitality<\/p>\n

What do you hate about your job?<\/strong>
\nI believe nothing …<\/p>\n

What you value most in your employees<\/strong>
\nunderstanding that others need<\/p>\n

The defect that you can’t stand in others<\/strong>
\nDisrespect<\/p>\n

Your main flaw<\/strong>
\nslow<\/p>\n

If you didn’t perform the job you were doing, what role would you like to play in the hotel?<\/strong>
\nThe maintainer<\/p>\n

The environment you prefer in the structure where you work<\/strong>
\nEverything, but especially where you see the lake<\/p>\n

The best moment of your working day<\/strong>
\nThe arrival of customers<\/p>\n

If your job was a movie, what movie would it be?<\/strong>
\n“Into the wild” with Sean Penn<\/p>\n

The book on the bedside table<\/strong>
\nI have more than one, but now I’m reading “The poignant work of a formidable genius” by Dave Eggers<\/p>\n

Your dream in the drawer<\/strong>
\nHelp those in need<\/p>\n

What do you notice first when you enter a hotel<\/strong>
\nAmbient light and smiles<\/p>\n

What should not miss in a hotel to make you a satisfied guest?<\/strong>
\nThe cordiality<\/p>\n

What is your favorite vacation location?<\/strong>
\nEverywhere: there is always something to discover!<\/p>\n

Which country would you like to live in?<\/strong>
\nIn a better Italy. But if I had to leave, I would choose Mexico.<\/p>\n

Working with you is …<\/strong>
\nChallenging<\/p>\n

If you hadn’t chosen this job, what would you have done in life?<\/strong>
\nThe tourist guide<\/p>\n

Who is your hero?<\/strong>
\nWhoever rises from adversity every day.<\/p>\n

What are the essential qualities to do your job?<\/strong>
\nSacrifice, English and German language, availability, smile, communication and collaboration<\/p>\n

What do you hate most?<\/strong>
\nArrivism and falsehood.<\/p>\n

What would you say to a young person who intends to take up your profession?<\/strong>
\nOpens your mind and it’s almost like traveling by working<\/p>\n

Can you describe the hotel of your dreams?<\/strong>
\nA hotel where everyone, employees, guests and owners are happy. How nice it would be!<\/p>\n

What do you expect from the hotel you work in?<\/strong>
\nGood organization and everything works perfectly.<\/p>\n

They say about you …<\/strong>
\nI know how to solve guest problems<\/p>\n

You wake up at ninety years and …<\/strong>
\nI thank my lucky stars for feeling good!<\/p>\n

Your motto<\/strong>
\nThe glass must always be half full … even for me.
\nStrength and courage!<\/p>\n

Good job Vanessa<\/p>\n

Read More – Be Local: a World of Experiences at the Boffenigo<\/a>[\/vc_column_text][image_with_animation image_url=”1931″ animation=”Fade In” hover_animation=”none” alignment=”center” border_radius=”none” box_shadow=”none” image_loading=”default” max_width=”100%” max_width_mobile=”default”][vc_gallery type=”image_grid” images=”1934,1937″ layout=”2″ item_spacing=”default” gallery_style=”7″ load_in_animation=”none”][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

This year a new hospitality figure was born at Boffenigo: the Guest Experience Manager. Who is she?<\/p>\n","protected":false},"author":1,"featured_media":1931,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[10],"tags":[],"yoast_head":"\nVanessa the Guest Experience Manager of the Hotel Boffenigo<\/title>\n<meta name=\"description\" content=\"We meet Vanessa, the Guest Experience Manager of the Hotel Boffenigo\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/boffenigo.com\/en\/meet-vanessa\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vanessa the Guest Experience Manager of the Hotel Boffenigo\" \/>\n<meta property=\"og:description\" content=\"We meet Vanessa, the Guest Experience Manager of the Hotel Boffenigo\" \/>\n<meta property=\"og:url\" content=\"https:\/\/boffenigo.com\/en\/meet-vanessa\/\" \/>\n<meta property=\"og:site_name\" content=\"Boffenigo\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-01T12:10:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-04-13T09:28:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/boffenigo.com\/wp-content\/uploads\/boffepersonalesocial-1027-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1620\" \/>\n\t<meta property=\"og:image:height\" content=\"1080\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"admin\">\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" content=\"3 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/boffenigo.com\/#website\",\"url\":\"https:\/\/boffenigo.com\/\",\"name\":\"Boffenigo\",\"description\":\"Un nuovo sito targato WordPress\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/boffenigo.com\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/boffenigo.com\/en\/meet-vanessa\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/boffenigo.com\/wp-content\/uploads\/boffepersonalesocial-1027-1.jpg\",\"width\":1620,\"height\":1080},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/boffenigo.com\/en\/meet-vanessa\/#webpage\",\"url\":\"https:\/\/boffenigo.com\/en\/meet-vanessa\/\",\"name\":\"Vanessa the Guest Experience Manager of the Hotel Boffenigo\",\"isPartOf\":{\"@id\":\"https:\/\/boffenigo.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/boffenigo.com\/en\/meet-vanessa\/#primaryimage\"},\"datePublished\":\"2021-04-01T12:10:48+00:00\",\"dateModified\":\"2021-04-13T09:28:51+00:00\",\"author\":{\"@id\":\"https:\/\/boffenigo.com\/#\/schema\/person\/22eb7e582081f01c8506fd8559c4fcc5\"},\"description\":\"We meet Vanessa, the Guest Experience Manager of the Hotel Boffenigo\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/boffenigo.com\/en\/meet-vanessa\/\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/boffenigo.com\/#\/schema\/person\/22eb7e582081f01c8506fd8559c4fcc5\",\"name\":\"admin\",\"sameAs\":[\"https:\/\/boffenigo.com\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/posts\/1929"}],"collection":[{"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/comments?post=1929"}],"version-history":[{"count":9,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/posts\/1929\/revisions"}],"predecessor-version":[{"id":2583,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/posts\/1929\/revisions\/2583"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/media\/1931"}],"wp:attachment":[{"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/media?parent=1929"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/categories?post=1929"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/boffenigo.com\/en\/wp-json\/wp\/v2\/tags?post=1929"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}